Nursing Hero

The Nursing Center of Excellence at Providence St. Joseph Hospital is an all-encompassing program that empowers, supports and develops nurses to fulfill their potential and achieve their professional goals.

The Center is based on our five core values: Dignity. Integrity. Compassion. Excellence. Justice. These foundational principles are integrated within the Domains of Nursing Practice and key organizational components to create our dynamic Nursing Professional Practice Model.

Our goal is to achieve optimal patient outcomes through accountability, responsibility, collaboration, professional growth and development of each healthcare team member. To fulfill this ideal, we have developed the following organizational/environmental elements in support of our caregivers.

Welcome to Nursing Excellence

Michelle Genova in white coat

A Message from Michelle Genova, RN, MSN
Chief Nursing Officer

Now that we've achieved our fourth Magnet Designation, I couldn’t be prouder of all that we have accomplished along this amazing journey. I feel very blessed to have the privilege of working alongside some of the finest caregivers in the country. When the Sisters of St. Joseph opened the doors to our hospital 90 years ago, they set in motion an amazing legacy of caring for the Dear Neighbor. That legacy is alive and well today. I have always believed that one of our distinctive strengths that has set St. Joseph Hospital apart from others is our culture, our secret sauce. Our culture of caring. How we do things. How we treat each other. How our mission and values are not just a plaque on the wall but actively lived every day. Values in Action! What a joy to see it all across the campus. And this culture has been our foundation for building a sustainable Nursing Center of Excellence.

Michelle Genova commissioning ceremony

Core to our Nursing Center of Excellence is having highly engaged caregivers. We greatly value the voice of our nurses and frontline staff. Our unit-based councils and clinical excellence teams are essential to driving improved performance. Our employee engagement scores are amongst the highest in the country. Our patient experience scores are in the top five percent in the country. The hospital is a recognized Center of Excellence for Bariatric Surgery and Robotic Surgery. We have earned multiple Beacon Awards from the American Association of Critical-Care Nurses (AACN), indicating top nursing performance in three different inpatient nursing units. We have been designated as a Baby Friendly Hospital by the World Health Organization for the second time. We are viewed as a leader in innovative mental health strategies and programs.

We are proud of our academic relationships and engage with more than 1,200 nursing students annually to provide great learning opportunities for their growth and development.

Michelle Genova with Chief Executive Jeremy Zoch

Our nursing research and evidence-based practice work is recognized nationally and our advanced practice nursing roles are growing and expanding into all areas of our campus.

We have a great deal of which to be proud and grateful! I look forward to our continuing journey together as we improve the health of the Dear Neighbor.