Clinic Frequently Asked Questions
Providence ExpressCare takes care of the common conditions that get you down, on your schedule. No waiting rooms – just book online and choose a time at www.Providence.org/ExpressCare. We’re here for things like coughs and colds, strains and sprains, rashes, earaches, UTIs, and more. We provide screenings and tests too.
If we can’t take care of you, we’ve got a powerful network of Providence providers we’ll connect you with. Unlike those other same-day clinics, your records don’t fall into a black hole – we’re integrated with Providence primary care, so your primary care physician stays connected with your treatments and history, even at ExpressCare. We’re here for the care you need right now, while keeping you connected with your broader care community.
Vaccines aren’t available in our ExpressCare at Walgreens clinics, but we do in our standalone clinics – flu; tetanus, diphtheria, pertussis (Tdap); and tetanus diphtheria (Td). Visit Providence.org/ExpressCare to find a local standalone ExpressCare near you. Some vaccines are age-restricted – call 888-227-3312 for details.
Your provider will let you know when to expect your results – it’s usually around 3-5 days. You’ll receive a secure email with the results and if you have MyChart they’ll be available there as well. One of our providers will reach out to discuss the results with you if anything is abnormal.
We don’t have an X-ray capability on site. If your provider confirms you need an X-ray, she or he will make plans for you to get one.
Only in our standalone ExpressCare clinics, not in our ExpressCare at Walgreens clinics. In our standalone clinics, we can test for tuberculosis (TB) through the purified protein derivative (PPD) skin test. Visit Providence.org/ExpressCare to find a local standalone ExpressCare near you.
Yes. We can screen for STDs through urine tests and diagnose symptoms with a genital exam.
Our provider will take a look at your condition and let you know if you need any blood work.
While we don’t prescribe or refill controlled medications (narcotic pain medications, opioids, benzodiazepines, schedule medications, etc.), we can evaluate your medical condition. You will need to talk to your prescribing provider for controlled medication refills.
For motor vehicle accidents, our providers can evaluate you and recommend any additional treatment options.
For workers compensation (L&I) visits, we can see you for your initial visit to start the claim and then recommend follow up at your nearest Occupational Health clinic.
You can call 888-227-3312, or if you have MyChart, you can message your provider directly there.
Please bring the form you need completed with you to your visit and our provider will evaluate you to complete the form or will help you navigate your care.
We accept a wide range of insurance plans, including but not limited to the following:
- Blue Cross Blue Shield
- CareOregon
- Cigna*
- Medicare
- Most Medicare Advantage Plans
- Moda
- Oscar Plan of California
- Providence Health Plans
- Tricare
- United Healthcare*
* Accepted but out of network in Alaska. Please note, we do not accept Medi-Cal at this time.
If you have insurance, ExpressCare uses a tiered pricing model aligned to your plan that ensures affordability for all our patients while still remaining competitive in the local market. Please refer to your insurance plan for your copay information. If you do not have insurance, the out-of-pocket visit cost is $149. Lab tests and additional treatments are priced separately.
Payment is due at the time of your visit. Please note that you are responsible for any outstanding amount not covered by your plan.
| Service | Without insurance |
With insurance |
| Standard visit | $149 | Copay or coinsurance |
| Sports/ School physical |
$50 | N/A |
| Vaccines/ Immunizations |
$30-$70 | Copay or coinsurance |
| Procedures‡ | $149 + up to $179 (procedures start at $2) | Copay or coinsurance |
| Screenings and tests** | $149 + up to $99 (tests start at $9) | Copay or coinsurance |
| COVID test** | $149 + ($75-$130) | Copay or coinsurance |
Full payment due at time of service if we are not billing your insurance.
‡ Procedures include ear wax removal, skin tag removal, etc.
** You may receive an additional charge if tests need to be sent out to a lab.
COVID-19 testing is available at all ExpressCare clinics for people with symptoms or exposure. Please note, a COVID test requires a provider visit. You will be billed for an office visit and the lab test. If you do not have insurance, an office visit is $149, and the lab fees will vary based on testing ordered.
* Providence caregivers, if you have been exposed to COVID-19, please notify your Core Leader and Caregiver Health, who will help you with next steps for your care.