Interpretation Services
Non-English Speaking and Deaf and Hard-of-Hearing Individuals
Language interpreters for those who speak English less than very well are provided at no charge. This service is available to patients and their companions during all business hours. Both over-the-phone interpreter services and Video Remote Interpreting (VRI) are available. This technology provides quick access to remote ASL interpreters and to many languages and dialects.
Notice of Interpretation Services
For questions, concerns, or complaints contact the department manager or the support services listed below:
California Relay Service
Dial 711 (or 9-711 from a hospital phone)
TTY English 800-735-2929, Spanish 800-855-3000
Patient Relations Department
Providence Saint Joseph Medical Center
501 S. Buena Vista Street Burbank, CA 91505
818-843-5111
California Department of Health (CDPH)
Health Services, Complaints
1-800 -228 -5234 3400
Aerojet Ave. #323
El Monte, CA 91731
Risk Management
Licensing and Compliance
818-847-4747