The Hospice multidisciplinary team provides these services to patients and their families:

• Assistance with personal care
• Bereavement support for family members for one year following the death of a loved one
• Counseling and emotional support
• Development of an individual plan of care
• Durable Medical Equipment and medical supplies to ensure patient comfort and safety
• Grief support services
• Medications for pain and symptom management
• Nursing visits to manage pain and other symptoms
• Perinatal comfort care program
• Spiritual care
• Telephone access to a Hospice nurse 24 hours a day, 7 days a week
• Volunteers for respite, companionship and support

Our mission is deeply rooted in our core values, established in 1930 by the Sisters of St. Joseph of Orange: Dignity, Service, Excellence and Justice. We are committed to bringing these values to every aspect of care for patients living with life-limiting illnesses. We embrace a family-centered approach for the physical, emotional and spiritual care of patients.

Did you know that there are several myths about hospice care in the community? Even health care professionals have some misconceptions about what hospice care is and who would benefit from this specialized end-of-life care.

Services provided by our network will be billed to your insurance. We will obtain necessary authorizations from your insurance and physicians to determine home health care coverage eligibility. We will provide you with a financial responsibility letter outlining your insurance benefits and cost specific to the services rendered by our agency. This will help you make an informed decision about your care.

For patients with Medicare, Medi-Cal and or Private Insurance, we will bill your insurance directly. Patient responsibility, identified by your insurance carrier, will be billed to you on a monthly basis. For patients that do not have insurance coverage, we will bill you or your guarantor directly for the services rendered. As the patient, you are ultimately responsible for payment for the services rendered.

We have multilingual clinicians to meet a variety of languages represented in the community we serve. In addition, we provide telephone interpreter services through Pacific Interpreters.

Patient safety and quality care are of paramount concern at Providence Home and Community Care. We have implemented a number of strategies to achieve continuous improvement in this area. Our patient safety officer combats safety challenges by developing safer procedures and educating our staff about these improved methods. In addition, we encourage our patients to participate in our efforts to increase safe practices in their home.

Referrals to hospice come from physicians, hospitals, family members, skilled nursing facilities and residential care facilities. A patient is appropriate for hospice when aggressive treatment has ended and the patient chooses comfort care. The focus of care becomes one of quality of life, including pain and symptom management.

The patient is referred by the physician who oversees his or her care and who is in agreement with the hospice philosophy and life-limiting prognosis. Hospice team members continue to work closely with the physician throughout the course of treatment.

Our admissions team can help answer your questions and determine eligibility. For more information and to make a referral call us today: 800-850-2631.

This resources are designed to provide you and your family with information and resources to assist you along the continuum of care. From how to choose a caregiver to what to do after the death of a loved one, we want you to know that you are not alone. We are here to help.

• Advance care planning
• Grief support services
• Health and resource video library
• Hospice palliative nursing association teaching sheets
• Physician information
• Resources in multi languages
• Responsibilities after death
• The conversation project
• The final journey

We partner with the community to take care of the needs of our dear neighbors. Through the generosity of others, Providence is able to continue the legacy of the Sisters of St. Joseph of Orange by providing home health and hospice services to those who would otherwise have no means to receive care.

To make a donation to Providence Hospice Orange County, simply connect to the Providence TrinityCare Foundation online or call 310-543-3440.

Thank you for your charitable contributions that allows us to continue the mission of the Sisters of St. Joseph of Orange.

Do you want to make a real difference? Become a hospice volunteer

There are plenty of ways for you to share your gifts with our patients, families, community and staff. There are opportunities to volunteer in the home, hospital and extended care settings as well as in the office providing support to the Hospice Team. In addition, we have need for volunteer support at special events and in our bereavement department. Do you have a special talent in the craft department? Do you own a Certified Therapy Dog? We would love for you to join our Volunteer Team. Call our hospice department, 800-850-2631, for more information or email Volunteer Coordinator Jennifer Sanchez at Jennifer.Sanchez2@providence.org.

Learn more about the volunteer program at Hospice Orange County.

Hospice Volunteers are interviewed and screened. Then, each Volunteer participates in a comprehensive training which helps prepare them to be an important part of our Hospice team. See a complete list of the volunteer opportunities available at Hospice Orange County.