Billing and Insurance
Billing
You will receive two two separate invoices per exam: a technical fee from Providence Imaging Center, and a professional fee from Alaska Radiology Associates. Patients who undergo a breast procedure in the Providence Breast Procedure Center may also receive an additional facility bill.
Billing Customer Service: 1-888-336-4370
Mon - Fri 8 a.m. - 5 p.m.
Billing Transparency
Providence supports health care pricing transparency and tools that help patients and all consumers evaluate what care is best for them and any related financial costs. For our patients, we offer financial counseling for those experiencing hardship during any point throughout their care.
Financial Counselors
The Providence Financial Counselors are located near the main Providence Alaska Medical Center entrance near the “D” elevators.
- Toll Free: 866-747-2455
- Fax: 907-212-4887
Insurance
We accept all major insurance and are an in-network preferred provider (PPO) for:
- Aetna
- Alaska Breast & Cervical Health Check (BCHC)
- AlaskaCare
- Alaska VA
- Anchorage Project Access
- Blue Cross/Blue Shield
- Cigna
- Employee Benefit Management Services (EBMS)
- First Choice Health
- Medicaid/Medicare
- Multi Plan
- Providence Health Plans
- Tricare
- Triwest
Insurance Preauthorization
Most insurance companies require pre-authorization for MRI, CT, PET, dexascan, and fluoroscopy. Each insurance is different and some do require pre-authorization for ultrasound and mammograms as well. Please schedule in advance to ensure we can get your authorization prior to your appointment. Providence Imaging Center is happy to obtain any pre-authorization required by your insurance company.
IDTF Performance Standards
View, download or print a list of the performance standards that an Independent Diagnostic Testing Facility must meet in order to obtain or maintain their Medicare billing privileges. These standards, in their entirety, can be found in 42 C.F.R section 410.33(g).