Jacqueline R. Licauco, NP

Always a pleasure to talk to Dr. Jacqueline when my primary doctor is not available.

The care provider was kind and attentive and explained each exam step well. However, a few of my concerns were not addressed in much detail; I will schedule a follow-up visit with my primary care physician.

Every time I go for a visit and have to talk to the dr. Is perfect they explain everything so o can understand and they help me with what I can do and not do.

She was wonderful and very helpful

I am a new patient to Facey Medical Group and I was very impressed with the care I was given. Every staff member I've seen was great.

Always feel heard and seen during my appointments. I appreciate that and am never worried that there are any questions I have that I can't ask or won't have answered.

Jackie was patient, attentive, and calm during my appointment. I appreciated her time and care.

Very caring and explains everything clearly.

My need to get in touch with a care provider in the shortest time was attended to right away. I felt taken cared off, from the receptionists to the care provider.

Dr Licauco was very professional, answered my questions and was very clear.

Jackie was amazing! So grateful for her!

Loved Nurse Jackie. She explained things patiently and calmly. I felt like I was the most important person there as it should be. She made me feel as comfortable as possible.

Jacqueline is fantastic. This was a physical appt and she is thorough and caring. I felt great seeing this provider and felt my needs were addressed.

She helped me alot with questions and information that could help benefit me to get the care I needed since I have no insurance she referred me to a hospital where I had the best experience I could have there being in the medical condition I'm under, I felt compassion from the staff.

Al the personal are very nice all the time

Jackie was very thorough, yet efficient, in my visit with her. She prescribed me a rx mouthwash which took care of the issue in a few days. Thanks!

It was a good appt with the NP. She was attentive and listened. I havent received any info about the physical therapy she prescribed.

Everything was great.

She takes a good care of me and answered all my concerns.

It was a good experience

Very good provider thank you so much for here car ,the only problem that hard to get a sooner appointments .

Very satisfied with service and attention

Great doctors, staff and location in Burbank CA. Thank you for great patient care.

Fast and easy to understand

It was a great experience

Nurse Jackie is the best! I almost always see her because my primary care physician is never available, but I'm fine with that bc Jackie is a great listener, intuitive problem solver, and cares more than any medical professional I've been exposed to. She's fantastic.

I am very pleased to meet with JACQUELINE LICAUCO! She was so nice and understanding of what care I needed that day. She knew where to guide me in terms of finding a PCP and an endocrinologist. I have not been treated great in the past at the doctor's and I honestly felt so happy that she listened to my concerns about my body and without judgment she had answers. I am so grateful for the care provided and one thing I thought id never say is that I'm excited to go back to the doctors!

She went over my previous xray, what shot I was given that helped, and thus 11 months later she felt it may work again, which it did

I had a wonderful and easy experience for my first appointment. The team was exceptional and I feel confident that my well being is taken care of here. :)

Jackie is very polite, professional and knowledgeable.

Great service was in and out fasted then expected (:

She really listened to my issues and provided very useful information. She was really good at answering follo up questions I sent her through my chart

Couldn't be happier, very satisfied

I'm pleased that she listened to me well and clarified some information I was uncertain about. It was a comforting visit and I was relieved by her help and info!

Each of the providers I have had at Facey are easy to get along with, come across as friendly and patient and are able to address health concerns with knowledge you can trust.

This time she was good. Last time she diagnosed that I had an ingrown hair that she had to surgically remove and have stitches and it ended up being a black head that my hair remover person took out in 5 seconds. I was concerned about seeing her this time but had to see someone. She was very thorough with this.

Very caring, thoughtful and respectful.

Great experience...very low wait time, addressed concerns, referrals and got labs. Very happy!

I have been so very pleased with my care. Jackie is extremely easy to talk to, and she really listened. She immediately sends me a message anytime I have new test results. I'm very lucky to have her as my caregiver.

Jackie was beyond helpful and professional. My highest respect. So grateful.

Everything was very good.

Keep up the good work. Made everything quick and easy.

Easy to communicate

Provider was great

I am confident and satisfied .

Positive experience. She was able to explain my lab results.

Jacqueline was amazing. I am so grateful that she was the NP who had seen me and gave me the information I needed. I have never felt so comfortable leaving a clinic before and I felt that I was treated like a VIP. All of my questions were answered and I was given multiple solutions for concerns that I had thought of to ask. Customer service was outstanding and Jacqueline made my experience memorable. I look forward to coming back for my check up, so that she can see my progress and how much I appreciate the work she is doing.

Care provider was very courteous, easy to speak with, informative , answered all my questions. And gave her feedback.

My provider Jacky was incredibly. She was very professional, listened to my concerns and genuinely cared. The entire staff was also excellent. Thank you all.

All the team is very happy and nice

Awesome!!!!!

Jackie was fantastic!

Jacqueline is wonderful. My only complaint is the time it takes to get an appt. Weeks out at a time