Flexible Rates and Plans
- Flexible benefit designs, including in- and out-of-plan provider options
- Broad range of deductibles, from $0 to $2,600
- Dual Option plans that offer members within the same group the choice between different benefits
- Benefit solutions for employers who have employees who live or travel outside the service area
- HSA plans that place members in more control of their personal health choices and costs
- Preferred pricing on HSA banking arrangements available through US Bank
Broad Provider Network
- More than 8,600 providers participate in PHP throughout Oregon and Southwest Washington
- Conveniently located primary care practices including Providence Medical Group and a large network of independent clinics
- A national network through First Choice Health and Private Health Care Systems (PHCS)
- Open Option plans that allow members to access care from any qualified provider or facility in- or out-of-network. The plans generally pay higher benefits and members' costs are usually lower when members receive care in-network
Outstanding Local Service
- Member questions and concerns resolved from our Beaverton, Ore., office
- Executives and managers on-site to resolve complex issues in real time
- Customer calls answered, on average, in 23 seconds
- 98 percent of claims paid within 30 days
- 99 percent of claims paid accurately the first time
Best Care
- Case managers coordinate complex health conditions to support members and help manage costs
- Nationally recognized disease management programs for over 22 conditions, helping members improve health
Commitment to Excellence
- A.M. Best ranked PHP an A ("excellent") rating for financial strength and solvency
- Superior Customer Service ratings
- Strong, stable, responsive leadership
- Experienced, long-term staff in every area
- Solutions that change with your needs
Extra Values and Discounts
- Providence RN – Free health advice available from local registered nurses 24/7
- LifeBalance Program – Discounts on cultural and recreational activities including discounts on health and fitness clubs
- TruVision – Discounted vision services for eyewear and exams through Binyons Optical plus discounts on mail-order contacts and LASIK eye surgery
- TruHearing – Digital hearing aids at a reduced price for members and their parents
- Affinity Access Program – Discounts on alternative care services including chiropractic, acupuncture and massage therapy
- Health Education – Discounts on childbirth preparation, weight management and smoking cessation classes in select service areas. Members outside the service area may apply for reimbursement after completing one of these health education classes at a participating facility
Quality and Costs
Featuring a wide variety of resources to evaluate health services.